Administrator (ID:6898)
An incredible
organisation based in Birmingham is looking for an individual to come onboard
and join their friendly, dynamic team as an Insurance Claims Administrator!
This is an extremely exciting temporary opportunity, allowing you to develop your
existing administrative skill set, and work within a team that supports their
development and always aims to provide a consistently excellent level of
service to their clients! You will be responsible for providing full administrative
support to the Claims Handlers, and managing all the tracking, reporting and
progress of the claims on the internal systems.
Your
daily responsibilities will include, but are not limited to:
· Managing the inbox and handling all general enquiries that
come through, assessing their nature and level of the query or claim, and
escalating them to the right individual
· Ensure all enquiries are actioned in a timely manner
· Monitor the claims process for individual clients and update
spreadsheets with relevant information
· Updating and uploading reports and documents onto internal
CRM systems
· Liaise with claims handlers to ensure all visits and
appointments are scheduled in, and that they are provided with the required
contact information and reports beforehand
· Provide accurate schedules and summary reports on all visits
conducted, to the line manager on a regular basis
· Track the number of claims coming through, their nature and
the actions taken to report to the line manager weekly
· Undertake any additional administrative duties to ensure the
claims are processed on the systems accurately and efficiently
The ideal candidate must have excellent organisation and
time-management skills, strong Microsoft Office (particularly Excel), and IT
skills, and be able to use internal systems and multiple spreadsheets
simultaneously. Previous experience within an administrative role is required.
This is
full-time, permanent position paying £20k annually, with incredible
opportunities for progression within the organisation. If you believe your
skill set and experience suit this role, please apply online or call
Sharan on 0121_633_4443 to find out more about our registration process!
If you are already registered with Katie Bard,
please contact your consultant directly. Katie Bard is an Equal Opportunities
Employer. Katie Bard is acting as an employment agency.
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