Great people. Great companies.

Grad - Level Client Support Advisor (ID:4331)

Job Role
Graduate Jobs
Contract Type
Birmingham City Centre
Date Added
Date Expires
Business Services

A unique and growing London-feel business is looking for an experienced graduate level individual for a fantastic opportunity in their Birmingham city centre office. This company are looking to grow significantly and they require forward thinking and adaptable individuals to join their team. Based within a highly client focussed role, you will be responsible for the following day-to-day:

·         Implementation of 1st line support for all internal and external queries via phone and email

·         Escalation of more complex queries and chasing up on behalf of the client

·         Investigation into issues and developing new processes in line with business improvement

·         Expert data analysis and production of service and performance reports through the use of Excel

·         Administration of the eInvoicing process

·         Varied professional administrative support to the team and wider business

You must possess existing helpdesk experience as well as apply a proactive team approach to your workload. You will ideally be immediately available for start as soon as possible and have knowledge of the financial services sector!

If you think this is the role for you, please apply online or call Matt @ Katie Bard on 0121_633_4443 to find out more information! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018 and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

Share Now

Share on facebook
Share on pinterest
Share on twitter
Share on linkedin

We use cookies to ensure that we give you the best experience on our website.
If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Katie Bard website.
However, if you would like to, you can change your cookie settings at any time. Click here to learn more.