PA Team Manager – Professional Services (ID:2204)
A highly
reputable, professional services firm are on the lookout for a Team Manager to
come onboard and support them as they continue to deliver consistently high
standards of support to all their clientele. Within this role, you will be
responsible for managing multiple individuals within the organisation, acting
as their main point of contact for support, and working collaboratively with
individuals to ensure processes are streamlined and performance is in line with
business needs.
Some of your
responsibilities will include, but are not limited to:
·
Work
collaboratively with internal stakeholders to maintain the consistently
excellent support service provided
·
Performance
management and conduction of annual appraisals and regular review meetings
· Managing the
recruitment and selection process, onboarding new starters and transfers, and ensuring
they are smoothly integrated into the organisation
· Arranging and
leading team meetings, developing and implementing ideas for improving overall
performance and quality of work
· Ensuring all work
completed and practices are compliant, and adhere to company policies and
procedures
· Ensure you are
forward-thinking, and all service provided is developing in line with changes
to technology and business needs, and the changing requirements of their
clientele.
You will be
actively managing the wellbeing of the support teams, ensuring all training and
personal development needs are met and delivered, and all HR matters are
addressed and resolved in a timely manner. You must have strong interpersonal
and communication skills, have confidence liaising with internal and external
stakeholders, work proactively and collaboratively with the team, and be able
to lead and develop individuals whilst maintaining strict confidentiality on
all matters.
Previous
management experience within professional services is required, and strong IT
and Microsoft Office skills are essential. This role can be based in London,
Birmingham, Manchester or Nottingham.
If you are interested and think this is the right role for you, please apply online or call Sharan on 0121_633_4443 for more information on our registration process!
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2018. Please refer to our privacy notice which will explain how we as an
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