People-Focused and Organised? Apply Today – Customer Service Advisor Role (ID:21306)
Job Role
Co-ordinator Jobs
Contract Type
Perm
Location
Coventry & Warwickshire
Salary
£12.21-14.00 per hour
Date Added
22/05/2025
Date Expires
19/06/2025
Industry
Business Services, Contact Centre, Professional Services
We are looking for a confident customer service professional who is ready for an exciting new opportunity, collaborating with a fantastic team in a dynamic head office environment. This role offers real potential for career progression and development.
Based in Nuneaton, this is a great fit for someone who is engaging, motivated, and enthusiastic about delivering excellent service. If you take pride in your work, enjoy making customers happy, and are eager to grow, this could be your next step.
It is not just a friendly telephone manner that is needed to succeed here. You will also need solid computer skills to manage inboxes, emails, calls, and our internal messaging system.
If you have not worked in an office environment before, do not worry. Any background in a customer-facing role is welcome.
The role
Answering incoming calls and directing them promptly and professionally
Using our internal CRM system to manage inbox messages and respond efficiently
Handling all forms of correspondence in a timely and organised manner
Maintaining high levels of customer service at all times
Supporting the team with ad hoc administrative tasks as required by your line manager
Key skills
Genuine enthusiasm for customer service
Strong organisational skills
Excellent verbal and written communication
Professional and positive telephone manner
Good IT proficiency including Microsoft Office
An initiative-taking and can-do attitude
Attention to detail and a diligent approach.
We are looking for a customer service superstar. Please apply now or call Kieran on 0121 633 4443 for more information.
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