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Graduate-Level Customer Service Role for Professional Services Firm (ID:16559)

Job Role
Customer Services Jobs
Contract Type
Coventry & Warwickshire
Date Added
Date Expires
Professional Services
Full-time, temporary position offering £12.50/hour.

An exciting opportunity to work for a major professional services firm as part of their Customer Service Team has become available! Based in Stratford-Upon-Avon, the successful candidate will be working to support customers, including taking information, answering queries and signposting, to ensure customers receive a supportive, outstanding service.

Key responsibilities of the role would include:

  • Making outbound calls, using your adaptability and initiative to hold friendly, structured discussions with customers
  • Handling customers’ questions and queries in a professional and helpful manner
  • Using the company’s systems to upload customers’ information to their databases, ensuring all information is up-to-date
This temporary role, with the possibility of becoming a permanent position, would be a fantastic opportunity for a graduate-level individual to gain experience working within professional services.

Prospective candidates must have excellent communication and telephone skills, be adaptable and able to take initiative, and high IT proficiency. Previous customer service experience is desirable, although this is not essential.

If you think this is the role for you, please apply online or contact Chloe on 0121_633_4443 today! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

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