Client Support Analyst
A forward-thinking, leading technology company based in Birmingham city centre is looking for a proactive individual to come onboard as a client support analyst! This role is ideal for an individual who thrives working in a busy, fast-paced environment, and is really organised and efficient with their work.
This role will involve providing a high level of first and second line support to external clients as well as internal data and technology departments within the company. You will be responsible for handling any incoming email and telephone enquiries, investigating problems and producing reports, monitoring eInvoicing and sourcing activities, onboarding new suppliers, and drafting service review documents.
The ideal candidate will have similar experience, be confident liaising with clients on the phone and have excellent problem-solving skills! If you are interested and would like to discuss things further, please apply online or contact Sharan on 0121_633_4443 to find out more about our registration process!
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.
If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as an employment agency.