Customer Service Administrator (ID:7246)
Customer Service Administrator
Birmingham Business Park
Salary up to £25k
Katie Bard are currently seeking experienced candidates for
a Customer Service Administrator role, for a growing and progressive business
based on Birmingham Business Park. The successful candidate will have a real
passion for offering top quality service, be warm & friendly, and a true self-starter.
Key responsibilities include…
·
Acting as the first point of call for all
incoming calls & correspondence
·
Responding to customer enquiries, over the telephone
and via email
·
Working to establish a rapport with the
customer to reach a positive outcome
·
Administrative tasks, including updating
customer details on the system
·
Escalating relevant queries to the Team Leader
This role will be a 9-17:30 role covering Monday to Friday, so no weekend or evening work.
If this sounds like the role for you then please apply
today or contact Emily Pike at Katie Bard Recruitment.
Katie Bard will be managing your application in
accordance with the GDPR and Data Protection Act 2018 and in line with the
Employment Agencies and Employment Businesses Regulations 2003. Please refer to
the privacy notice on our website which will explain how we as an organisation
will manage your data. If your application is successful we will contact you
and manage your personal data in accordance with the guidelines of GDPR. If
your application has been unsuccessful we will delete your application within 6
weeks and all record of your data.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.