Great people. Great companies.

Hotel Reservations Assistant (ID:6097)

Job Role
Customer Services Jobs
Contract Type
Perm
Location
Birmingham
Salary
21000
Date Added
20/08/2021
Date Expires
17/09/2021
Industry
Hotels & Leisure

 

My client based in Birmingham is looking for a Hotel Reservations Assistant. This role will be office based Working to a rota, shifts are Monday-Friday between 9am-and 7pm with some weekend work (But time of in Lieu). This is ideal for anyone working in the hospitality sector in a similar role looking for something new challenge. The role will entail:

·         Handling all telephone calls with the highest level of customer service

·         Handling all guest enquiry emails

·         Adhering to departmental SLA’s

·         Completing daily administrative tasks to support our front-line teams

·         Managing Group and Corporate bookings and enquiries

·         Supporting the Hotel teams on site with booking and reservation enquiries, opportunities and issues, and to assist in resolution

 

Previous experience in the hotel/hospitality industry or similar experience managing reservations and bookings.

 

Katie Bard is acting as an agency and is an equal opportunities employer

 

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

Share Now

Share on facebook
Share on pinterest
Share on twitter
Share on linkedin

We use cookies to ensure that we give you the best experience on our website.
If you continue without changing your settings, we’ll assume that you are happy to receive all cookies on the Katie Bard website.
However, if you would like to, you can change your cookie settings at any time. Click here to learn more.