Administrator for Dynamic Organisation – Progressive Opportunity (ID:4221)
An incredible
organisation is looking for an individual to come onboard and join their
friendly, dynamic team as a Claims Administrator! This is an extremely exciting
opportunity for the successful individual to gain a solid understanding of the
business, develop their existing administrative skill set, and work within a
team that supports their development and always aims to provide a consistently
excellent level of service to their clients! You will be responsible for
providing full administrative support to the Claims Handlers, and managing all
the tracking, reporting and progress of the claims on the internal systems.
Your
daily responsibilities will include, but are not limited to:
·
Managing the inbox and handling all general enquiries that
come through, assessing their nature and level of the claim, and escalating
them to the right individual
·
Ensure all enquiries and issues are actioned in a timely
manner
·
Monitor the claims process for individual clients and update
spreadsheets with relevant information
·
Updating and uploading reports and documents onto internal
CRM systems
·
Liaise with claims handlers to ensure all visits and
appointments are scheduled in, and that they are provided with the required
contact information and reports beforehand
·
Provide accurate schedules and summary reports on all visits
conducted, to the line manager on a regular basis
·
Track the number of claims coming through, their nature and
the actions taken to report to the line manager weekly
·
Undertake any additional administrative duties to ensure the
claims are processed on the systems accurately and efficiently
The ideal candidate must have excellent organisation and
time-management skills, strong Microsoft Office (particularly Excel), and IT
skills, and be able to use internal systems and multiple spreadsheets
simultaneously. Previous experience within a similar role is desired. This is
an excellent opportunity for the successful individual to join the team, and
potentially undertake further training and rapidly progress within the
organisation!
This is
full-time, permanent position paying £20k annually, with incredible opportunities
for progression within the organisation. If you believe your skill set and
experience suit this role, please apply online or call Sharan on
0121_633_4443 to find out more about our registration process!
Please
refer to our privacy notice which will explain how we as an organisation will
manage your data on our website. If your application is successful, we will
contact you and manage your personal data in accordance with the guidelines of
GDPR. If your application has been unsuccessful, we will delete your
application within 6 weeks and all record of your data.
If
you are already registered with Katie Bard, please contact your consultant
directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as
an employment agency.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.