Looking for your first office role? We’ve got you covered. (ID:22995)
Job Role
Customer Services Jobs
Contract Type
Temp
Location
West Midlands
Salary
12.40 P/Hr
Date Added
20/10/2025
Date Expires
23/10/2025
Industry
E-Commerce, Luxury Brands/Goods, Retail
This role is ideal for individuals with a background in retail or hospitality who are looking to transition into a professional office environment – an opportunity to use your customer service skills in a new context. You will be joining a lovely collaborative office environment, contributing to a specialist project supporting a seasonal increase in business over November, December and January.
The role includes:
• Working on the live chat function for customers and clients who need support with the external e-commerce site.
• Answering telephone queries from customers, providing a high level of customer service.
• Linking customers to internal support teams.
• Helping with ad hoc queries.
Ideal candidate:
• Graduates with hospitality or retail experience.
• Good typing skills and the ability to produce well-written communications in a live chat setting.
• Good attention to detail and self-motivation, particularly when working from home.
• An adaptable and warm, friendly manner.
• Strong IT skills.
**** Please note: Full training will be provided, including specialist training on the services, products, and bespoke IT systems
Call Isabella on 020 7287 7788 for more information.
Shortlisting is underway – please apply as soon as possible.
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