Admin Team Leader for Global Firm (ID:18566)
A global
organisation has arisen within a city centre firm for an experienced Senior
Administrator/ Team Leader to join on a full time basis. We are looking for someone with a
solid skillset and experience managing a diverse team and processes within a
professional services environment. This will be a fast paced role in which you
must be able to demonstrate knowledge of administrative processes, as well as
delegate and support the development of each member of the team. Your day to
day responsibilities will include:
·
Ensuring all work has been distributing out to
general administrator and they are working efficiently
·
Regular MI reporting, utilising MS Excel and
inhouse systems
·
Liaising with senior partners to report on SLA’s
and other issues
·
Reporting to the Operations Manager with ad hoc
project
·
Manage the smooth running of the business
support team daily ensuring all absences and specific projects are covered and
resourced effectively
·
Work with all relevant team leaders in order to
implement and review KPIs through the effective use of reporting processes
·
Lead on support related projects whilst working
with all other support managers in order to maintain consistency across the
function
·
All other duties in line with effective
management of the time and ensuring excellent service level delivery to both
internal and external clients
You must
be able to demonstrate experience in the above listed responsibilities as well
show insight as to how the role could be developed in order to ensure continued
progress for the business. Ideally you will have people management experience
in some aspects however the most important aspect is your communication and
problem solving skills mixed with ideally coming from a professional services
background.
This role
will be mainly officed based (3 to 4 days a week minimum) with some home
working in occasionally.
If you
think this is the role for you, please apply online or contact Matt D’Silva on
0121_633_4443 today! Please contact your consultant directly if you are already
registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.