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Clinical Administration Lead for Mental Health Charity (ID:16514)

Job Role
Administration Jobs
Contract Type
Date Added
Date Expires

Hybrid, full time permanent position offering £25,500 per annum.

An opportunity to work for a Mental Health and Wellbeing charity as part of their Administration team has become available! Based in Birmingham, the successful applicant would be responsible for line-managing several teams within Administration and Data, supporting staff in areas including queries and absence.

The role is positioned within a charity working to improve individuals’ mental health and wellbeing by helping lead the design and delivery of mental health services in Birmingham, with the Clinical Administration Lead working within these aims, objectives and ethos.

Key responsibilities of the role would include:

  • Providing support and leadership for the Administration and Data teams
  • Support clinical administration and project work, including monitoring system effectiveness and providing feedback on changes made to processes and systems
  • Maintaining the high quality of the referrals process: ensuring referrals are received, monitored and proceeded with, and that efficiency and transparency is maintained throughout
  • Administrative tasks including running reports, providing snapshot reports and efficient filing
  • Accurate data entry and appointment scheduling
  • Following and upgrading data entry requirements; inputting new data in order to review output and testing system changes
  • Maintaining client confidentiality and ensuring the security of client information through completing database backups
Prospective applicants must have a relevant clinical background – for example psychology – and some clinical experience, and be confident in leading and managing a team. Candidates must also be able to support and communicate with the charity’s clients in a sensitive and empathetic manner, and have an understanding of how health inequalities can affect an individual’s mental health and wellbeing.

Candidates most suitable for the role would have previous office experience in data entry, extraction and quality management, be highly motivated and proactive, have high attention-to-detail and have excellent communication skills. High proficiency in Microsoft Office is also required.

If you think this is the role for you, please apply online or contact Chloe on 0121_633_4443 today! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

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