A global law firm based in Birmingham City Centre are seeking HR Service Centre specialist to join their team as a HR Auditing & Training Manager to join their HR Shared Service Team in a newly formed role as part of a continued change process. This is a really exciting role for someone with a proven track record of process improvement within HR to come and join a global firm and help drive them forwards. This is perfect role for a Senior Advisor who is keen to progress into a unique and challenging role. 

Day to day, the successful candidate will be responsible for :

·       Process mapping all processes across HR support into consistent and clear processes

·       Producing thorough training guides and documents

·       Producing a training framework for the shared service team

·       Producing a Quality Checking and Audit framework, ensuring appropriate level of quality checking for each process

·       Delivering training

·       Produce reporting against delivery and quality KPIs

 The ideal candidate will have worked within a HR Operations role within a shared service environment or have led significant HR change and process improvement. You must have excellent communication and stakeholder management skills alongside exposure to working internationally. Strong experience of process mapping and implementing new frameworks is essential.

If this role is of interest then apply now or call Matt @ Katie Bard on 0121_633_4443 to find out more information. Katie Bard is a recruitment agency recruiting on behalf of this company. We will handle your application in line with GDPR guidelines.