Hotel Reservations Assistant (ID:6097)
My client based in Birmingham is looking for a Hotel
Reservations Assistant. This role will be office based Working to a rota,
shifts are Monday-Friday between 9am-and 7pm with some weekend work (But time
of in Lieu). This is ideal for anyone working in the hospitality sector in a
similar role looking for something new challenge. The role will entail:
·
Handling all telephone calls with the highest level
of customer service
·
Handling all guest enquiry emails
·
Adhering to departmental SLA’s
·
Completing
daily administrative tasks to support our front-line teams
·
Managing
Group and Corporate bookings and enquiries
·
Supporting the Hotel teams on site with booking and
reservation enquiries, opportunities and issues, and to assist in resolution
Previous experience in the hotel/hospitality industry or
similar experience managing reservations and bookings.
Katie
Bard is acting as an agency and is an equal opportunities employer
Katie
Bard will be managing your application in accordance with the GDPR and Data
Protection Act 2018. Please refer to the privacy notice on our website which
will explain how we as an organisation will manage your data. If your
application is successful we will contact you and manage your personal data in
accordance with the guidelines of GDPR. If your application has been
unsuccessful we will delete your application within 6 weeks and all record of
your data.
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