Claims Administrator (ID:5872)
An incredible
organisation based in Coleshill is looking for an individual to come onboard
and join their friendly, dynamic team as a Claims Administrator! This is an extremely
exciting temporary opportunity, allowing you to develop your existing administrative
skill set, and work within a team that supports their development and always
aims to provide a consistently excellent level of service to their clients! You
will be responsible for providing full administrative support to the Claims
Handlers, and managing all the tracking, reporting and progress of the claims
on the internal systems.
Your
daily responsibilities will include, but are not limited to:
·
Managing the inbox and handling all general enquiries that
come through, assessing their nature and level of the query or claim, and
escalating them to the right individual
·
Ensure all enquiries and issues are actioned in a timely
manner
·
Monitor the claims process for individual clients and update
spreadsheets with relevant information
·
Updating and uploading reports and documents onto internal
CRM systems
·
Liaise with claims handlers to ensure all visits and
appointments are scheduled in, and that they are provided with the required
contact information and reports beforehand
·
Provide accurate schedules and summary reports on all visits
conducted, to the line manager on a regular basis
·
Track the number of claims coming through, their nature and
the actions taken to report to the line manager weekly
·
Undertake any additional administrative duties to ensure the
claims are processed on the systems accurately and efficiently
The ideal candidate must have excellent organisation and time-management
skills, strong Microsoft Office (particularly Excel), and IT skills, and be
able to use internal systems and multiple spreadsheets simultaneously. Previous
experience within an administrative role is required.
This is
full-time, temporary position based in the office paying between £9-11ph depending
on experience and will be initially 4 weeks. If you believe your skill set and
experience suit this role, please apply online or call Sharan on
0121_633_4443 to find out more about our registration process!
If
you are already registered with Katie Bard, please contact your consultant
directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as
an employment agency.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.