Referral Coordinator for Amazing Charity- fully remote! (ID:5673)
Katie Bard are currently recruiting for a truly unique and
exciting opportunity working for a truly incredible charity on a full time permanent
basis, fully remote based with the requirement to come in to their Birmingham
offices once a month. As a Referral administrator you will have a empathetic
approach to work mixed with a strong sense of resilience and an excellent
attention to detail and experience within a telephone based role previously.
This role would suit a graduate with previous office based experience looking
for a career within the charity sector.
Day to day you will be responsible for fielding inbound
calls from patients who have been referred from their GPS, carefully listening
to the information they offer and logging it on their internal CRM Systems.
Further to this you will be responsible for signposting them to the relevant
part of the charity and ensuring excellent customer service is given at all
times. On top of this you will manage the live webchat function, general
database administration and writing and formatting referral letters.
This role would suit a graduate or equivalent looking for a
career within a people focused, caring and challenging environment. You must
have a strong passion for charities and supporting individuals but you must
have the strength and ability to be resilient in what could be challenging
conversations. Ideally you will have experience in a business support role
within the Medical/ Healthcare or charity sector.
If this role sounds of interest then apply now! If you want
to hear more about how Katie Bard operate and our registration process you may
call Matt @ Katie Bard on 0121_633_4443 to find out more. Katie Bard is acting
as an employment agency. Katie Bard is an equal opportunity employer.
If you have not hear back within 5 working days then
unfortunately your application has been unsuccessful. You application will be
processed in line with full GDPR legislation.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.