Great people. Great companies.

Referral Coordinator for Amazing Charity- fully remote! (ID:5673)

Job Role
Administration Jobs
Contract Type
Perm
Location
Birmingham City Centre
Salary
£20K to £25K
Date Added
15/07/2021
Date Expires
12/08/2021
Industry
Charities

Katie Bard are currently recruiting for a truly unique and exciting opportunity working for a truly incredible charity on a full time permanent basis, fully remote based with the requirement to come in to their Birmingham offices once a month. As a Referral administrator you will have a empathetic approach to work mixed with a strong sense of resilience and an excellent attention to detail and experience within a telephone based role previously. This role would suit a graduate with previous office based experience looking for a career within the charity sector.

Day to day you will be responsible for fielding inbound calls from patients who have been referred from their GPS, carefully listening to the information they offer and logging it on their internal CRM Systems. Further to this you will be responsible for signposting them to the relevant part of the charity and ensuring excellent customer service is given at all times. On top of this you will manage the live webchat function, general database administration and writing and formatting referral letters.

This role would suit a graduate or equivalent looking for a career within a people focused, caring and challenging environment. You must have a strong passion for charities and supporting individuals but you must have the strength and ability to be resilient in what could be challenging conversations. Ideally you will have experience in a business support role within the Medical/ Healthcare or charity sector.

If this role sounds of interest then apply now! If you want to hear more about how Katie Bard operate and our registration process you may call Matt @ Katie Bard on 0121_633_4443 to find out more. Katie Bard is acting as an employment agency. Katie Bard is an equal opportunity employer.

If you have not hear back within 5 working days then unfortunately your application has been unsuccessful. You application will be processed in line with full GDPR legislation. 

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

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