Customer Service Administrator for Growing Business (ID:5271)
We currently have an exciting opportunity to join a family-run
business who are experiencing positive growth, and therefore are looking for
somebody to join the customer service team in an administrative position. This
is a great role for somebody who is looking to progress their career and take
on a role with growth potential within the company, for example into an Account
Manager position.
Duties will include:
Filing all documentation for the department, both paper
& electronic
Providing a welcoming first point of contact for incoming calls
Creating and maintaining good working relationships with
customers
Taking responsibility for required data entry
Developing & producing reports as required
Query resolution and monitoring of invoices
Travel and accommodation coordination for directors and
sales staff as required
Meeting and greeting visitors, notifying the relevant staff
of their arrival, providing refreshments, etc
The ideal candidate
for this role will be customer service orientated, with a great team spirit and
the ability to confidently liaise with internal and external stakeholders,
creating a positive environment for visitors to the department. You will have
strong IT skills, particularly within Microsoft, and great written and verbal communication
skills, with the confidence to work independently and manage your own workload.
If you are interested in this role then please apply online or for more
information on our application process, contact Cara on 0121_633_4443. If you
are already registered with Katie Bard, please contact your consultant
directly. Katie Bard is an Equal Opportunities Employer.
This is a full-time, permanent position, based in their Birmingham
office near Aston, and is paying £18-22k annually.
Katie
Bard will be managing your application in accordance with the GDPR and Data
Protection Act 2018. Please refer to our privacy notice which will explain how
we as an organisation will manage your data on our website. If your application
is successful, we will contact you and manage your personal data in accordance
with the guidelines of GDPR. If your application has been unsuccessful, we will
delete your application within 6 weeks and all record of your data.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.