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Claims Administrator for Brilliant Organisation (ID:4222)

Job Role
Administration Jobs
Contract Type
Date Added
Date Expires

We are currently recruiting for a Claims Administrator to join the team for a company based in Coleshill. This is a great opportunity for a fantastic candidate with administration experience and strong Microsoft Excel, to join a company with plenty of growth potential where you can develop into positions such as Report Writer or Claims Hander.


Duties will include:

Managing email inbox for new information relating to claims to be allocated to relevant claims handler

Uploading new site investigation reports and updating completed validations onto relevant spreadsheets

Actioning new Insurer claims using triage process

Monitoring all new claims telephone attempts and appointments for compliance within SLA

Updating spreadsheet with appointments and arrival and departure times for agent visits

Chase customers and engineers via phone and email for outstanding evidence on claims

 Liaise with management team, informing them of number of claims received each week, and sending them completed agent appointments spreadsheets

Acting as the first point of contact for telephone enquiries to the office, including customers and field agents’ queries

Issuing ABU settlement letters when appropriate and ensuring all updates have been issued


The ideal candidate will have administration experience and good working knowledge of Microsoft Excel. You will be willing to learn and develop in the role, and want to take advantage of opportunities such as the option to progress into a Claims Handler or Report Writer role within the company. You will be confident prioritising your own workload while also working well in a team and always producing accurate and efficient work. If you are interested in this role then please apply online, or for more information on our application process, contact Cara on 0121_633_4443. If you are already registered with Katie Bard, please contact your consultant directly. Katie Bard is an Equal Opportunities Employer.


This is a full-time, permanent opportunity, based in their office in Coleshill, and is paying £20k annually.


Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to our privacy notice which will explain how we as an organisation will manage your data on our website. If your application is successful, we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful, we will delete your application within 6 weeks and all record of your data.

For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.

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