A highly reputable business based South East of Birmingham is looking for a passionate customer services professional for a new opportunity on an initial 12 month temp contract with the view to then going permanent should business demands meet the needs.. Working within a well established team; you should have a great attitude and always go above and beyond to assist any of the businesses clients. Based in beautiful offices just outside of Birmingham, this business boasts an inclusive and dynamic working environment. You will be responsible for the following tasks:

·         Provision of timely and professional responses to customers contacts and queries

·         Management of client accounts including processing of payments and spend reporting

·         Successful management of the client relationship ensuring the all round client experience is positive

·         Understanding of service delivery standards whilst providing guidance to the wider team where appropriate and adhering to targets

·         Handling internal database systems ensuring compliance with Data Protection Act

·         All other ad hoc responsibilities in line with the businesses customer service function

You must be available for an immediate start due to the temp-to-perm nature of this role as well as have access to you own form of transportation. You will ideally possess experience in the above listed tasks and must have a passion for customer service!

If you think this is the role for you, please apply online or contact Matt @ Katie Bard on 012_633_4443! Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.

Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.