Client Support Advisor (ID:1957)
A
forward-thinking, leading technology company based in Birmingham city centre is
looking for a proactive individual to come onboard as a client support advisor!
As the first point of contact for clients, you will be working closely with the
data and technology teams to improve processes and provide the best service
possible!
Your
daily responsibilities will include:
·
Acting a first point of contact for all incoming
enquiries from clients
·
Second line support for compliance and finance
calculations
·
Producing reports and analysing data for
managers and clients
·
Engaging with new clients and suppliers to
develop the business further
·
Monitoring eInvoicing, sourcing activities and
checking physical documentation
·
Requesting, validating, and authorising changes
for clients
The
ideal candidate will have previous office experience and be confident liaising
with internal departments and external clients on the phone. You must have
strong attention to detail, be able to prioritise your tasks and
responsibilities and have excellent problem-solving skills. You will be working
in an exciting, fast-paced environment, so proactivity and the ability to work
well as part of a team is also essential.
Katie Bard
will be managing your application in accordance with the GDPR and Data
Protection Act 2018. Please refer to our privacy notice which will explain how
we as an organisation will manage your data on our website. If your application
is successful, we will contact you and manage your personal data in accordance
with the guidelines of GDPR. If your application has been unsuccessful, we will
delete your application within 6 weeks and all record of your data.
If
you think this role is right for you and would like to discuss things further,
please apply online or contact Sharan on 0121_633_4443!
If
you are already registered with Katie Bard, please contact your consultant
directly. Katie Bard is an Equal Opportunities Employer. Katie Bard is acting as
an employment agency.
For further information how Katie Bard acts as an employment agency or as an employment business see our legal information.