Customer Care Administrator (ID:11081)
Job Role
Customer Services Jobs
Contract Type
Temp
Location
UK
Salary
£11.00 p/h
Date Added
30/09/2022
Date Expires
28/10/2022
Industry
Leisure
An established national company is looking for temporary workers to join them as guest care representatives for their busy Christmas period. The company is based in Birmingham City Centre and is fully office based, this role also requires shift work throughout the week and on weekends. It is essential that you are able to commit to the full two months of work. This company is a wonderful and vibrant company to work for, they truly love to take care of the people that come to work for them. This role is ideal for graduates looking to gain some experience in the corporate world while working in a fun environment.
Some Key responsibilities:
• Handling incoming telephone calls and making outbound calls.
• Capturing information accurately enabling feedback to be investigated and responded to effectively
• Handling feedback via online channels and emails and where feedback can’t be resolved at source.
• Providing administrative support to our managers in facilitating feedback resolution.
• Working within agreed timescales, ensuring our internal customers receive prompt and flawless service.
• Complying with Data Protection legislation at all times with the correct treatment of personal information being of utmost importance.
If you think this is the role for you, please apply online with your most up to date CV or call Courtney @ Katie Bard on 0121_633_4443 to find out more information. Please contact your consultant directly if you are already registered with Katie Bard. Katie Bard is an Equal Opportunities Employer.
Katie Bard will be managing your application in accordance with the GDPR and Data Protection Act 2018 and in line with the Employment Agencies and Employment Businesses Regulations 2003. Please refer to the privacy notice on our website which will explain how we as an organisation will manage your data. If your application is successful we will contact you and manage your personal data in accordance with the guidelines of GDPR. If your application has been unsuccessful we will delete your application within 6 weeks and all record of your data.
Katie Bard is acting as an employment business for this job listing.
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